Pacific

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Why Choose Us?

We specialize in providing dedicated MSP focused IT helpdesk technicians for a fraction of the cost and much less hassle. Our services are designed to empower your business with cost-effective, high-quality support and ensuring our staff are focused exclusively on your needs—no shared resources, no conflicts of interest, no burnout.

Flat Rate Pricing

$2,750/month per full-time, dedicated team member.

Available Now

MSP focused, experienced IT Helpdesk staff, ready to go with a few weeks notice.

24/7 Operations

Flexible scheduling tailored to your business needs.

Secure Facilities

Redundant power and internet infrastructure to guarantee reliability.

All-Inclusive Staffing

We manage HR, payroll, benefits, and local compliance so you can focus on growing your business.

Benefits of Working With Us

Significant Cost Savings

Save up to 50% compared to in-house U.S.-based staff.

Top-Tier Talent

English-speaking professionals trained in IT and helpdesk support.

Onboarding and Integration

Dedicated team members that fit with your work culture and ethos.

Predictable Costs

A flat monthly rate with no hidden fees

Hassle-Free Operations

We handle HR, compliance, and infrastructure so you don’t have to.

How It Works

Understanding Your Needs

Share your specific requirements, and we’ll leverage our expertise to pre-screen and select a curated shortlist of top candidates tailored to your role.

Client Approval Process

Review the shortlisted candidates to ensure the perfect fit for your team. We’ll provide guidance and insights throughout the process.

Onboarding and Integration

Once you select your dedicated team member, we handle their onboarding and seamlessly integrate them into your tools and workflows.

Reliable and Ongoing Support

Your team member works exclusively for you while we manage infrastructure, HR, and performance monitoring—ensuring you can focus on growth.

FAQs

What’s included in the $2,750 monthly fee?

Your fee covers the full cost of your dedicated team member, including their salary, benefits, workspace, power, internet redundancy and HR management. It’s all-inclusive with no hidden charges. It even includes performance bonuses!

Yes! You’ll have the opportunity to review profiles and interview candidates to ensure the best fit for your needs.

We offer a performance guarantee. If you’re unsatisfied, we’ll work with you to resolve issues or replace the staff member at no additional cost.

Our facility has redundant power and internet systems to ensure uptime. Your dedicated staff member will always be available during their scheduled hours.

Absolutely! We’ll adjust the work schedule to align with your business requirements.

Other Questions?

Use the contact form and one of our team will get back to you ASAP!

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Testimonials

“PacificTSP have proven to be a valuable addition to my IT team, and I look forward to continuing our successful partnership.”
Scott Teller
Mitsubishi HC Capital Americas
“Partnering with PacificTSP has been a refreshing change. Their open and honest dialogue, coupled with active engagement in understanding my needs, made the recruitment process for my IT Service Desk L1 team a breeze.”
Scott Teller
Mitsubishi HC Capital Americas
“Franze has been great...can you clone him? I no longer have to take after-hours calls; he is staying engaged... has done a fantastic job and is keeping busy.”
Jeff Parker
Empigo Technologies

Ready to streamline your business with dedicated offshore support?

Contact us today to get started!

Schedule a Free Consultation